Where are you based?

We're happily based in Aurora, IL USA

How does shipping work? 

Spring Lime has it's own warehouses in North Carolina, California and Illinois with our most popular products stocked for FAST DELIVERY! Spring Lime also partners with global merchants and artisans in order to provide you the best prices and the most interesting products. 
This means that some of your order is shipped from global areas such as Thailand, Tibet, China, India, etc. All of our orders will provide you with tracking information so you know exactly when your product should reach your doorstep. 
Because we ship some of our products directly from our partners in these countries, your item may take 2-4 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way :) Items you purchase that we carry in our US warehouses usually take 4-5 business days to reach your home. We offer international shipping options too - no matter where you are, you can buy from us!